X-on Health

X-on Health is an award winning pioneer of cloud telephony in the UK, delivering simple but powerful communications choices to the NHS and healthcare. The digital and online ambitions of the NHS are addressed by providing secure, flexible, scalable, cost-effective telephony and video solutions, tailored by feedback from healthcare professionals.

Deployed in more than 2,400 UK practices, and serving an estimated 24 million patients, X-on Health’s flagship product, Surgery Connect, is a future proof, secure GP telephony solution which improves the patient experience, while driving efficient practice management and scalable communications for GPs, PCNs and ICS. Surgery Connect provides fully integrated remote working for GPs and staff via mobiles and softphone.

Surgery Connect provides quick switching between audio and video during a call with a patient, with calls recorded and call data attached to the patient record. A full suite of web browser-based Management Consoles provide a real time view of call levels and staff activity, access to call flow management, and extensive analytical reporting. Integration ensures practitioners are not switching between a patchwork of discrete applications.

The Phonebar is an innovative App, pinned to the bottom of the PC screen, which brings all telecoms onto the desktop for easy access.

Surgery Connect integrates with most clinical systems, providing a seamless and time-saving way in which clinical and admin staff can access and record patient information during a call. Surgery Connect has been tailored by feedback from healthcare professionals ensuring a system that uniquely serves the needs of GP practices, while addressing the digital and online ambitions of the NHS.