Business Consultant, Trainer and Coach
Tracy has over a decade of Practice Business management experience as a provider of primary care services leading different models of care and restructuring teams to deliver patient services. Tracy has been a CQC practice manager specialist advisor since 2014 and was a federation manager for a group of seven practices spanning 68,000 patients. Tracy was part of the collaborative board whose successful bid prompted the delivery of extended access across South Devon and Torbay.
Tracy is a certified coach and Neuro Linguistic Programming practitioner who has developed and delivered a variety of training sessions, webinars and CPD modules. Having worked nationally on a strategic and operational level with Primary Care Networks, GP and Dental Practices, Clinical Commissioning Groups and NHSEI, Tracy seeks to understand what clients’ needs are to then support and empower them to make a difference. Tracy has undertaken OD work for general practices and PCNs to maximise safe and effective patient care.
Tracy is a chartered fellow of the Chartered Management Institute, a Fellow with the Institute of Leadership and Management, a member of the Chartered Institute of Personnel and Development and the Association of Professional Coaches.