National Safety and Learning Lead for General Practice at NHS Resolution
Ms Nicholson, a Queen’s nurse, collaborates with general practice to maximize learning from claims, reduce any future harm and support early and effective engagement in primary care. She is passionate about primary care and improving patient care through lessons learned, education and sharing information to the workforce to ensure safe and effective services. She holds a master’s in advanced practice, specialising in management and leadership. Ms Nicholson has worked across directorates in primary, secondary and community care in a variety of senior roles, focusing on patient safety, education and the nursing workforce. She is the current chair of the general practice nurse forum steering committee at the RCN.