Premier Patient Line

Premier Patient Line, as part of the Premier Choice Group, is one of the fastest growing telecoms and broader technology solutions providers, serving GP surgeries and other medical practices across the UK.

With over two decades of experience and industry specialism, Premier Patient Line has earned a strong reputation for delivering bespoke, yet cost-efficient, telephony and supplementary technologies to meet the varied needs of the practices they encounter and support.

We now work with GP surgeries, CCGs, PCNs, Federations and numerous other medical practices across the UK and, as a result, are rated the number one telecoms provider for the NHS as confirmed on Practice Index.

We pride ourselves on our suite of patient access solutions; whether that be speeding up call handling amidst the vast inbound volumes with integration software, facilitating telephone or video triaging calls via unified communications apps, or utilising thermal camera technologies to detect elevated body temperatures in patients on arrival to your practice.

Our experience means we are ideally placed to ensure surgeries receive the right solutions for their specific practice needs. As a result, practices can continue prioritising healthcare, manage more appointments (and miss less), give patients an all-round better experience, as well as offer relevant advice directly over the phone, and even help them help themselves with self-service call features.